Shipping policy
Shipping Policy
Welcome to Nabookids
At Nabookids, we are committed to providing reliable shipping and a smooth delivery experience for all our customers.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be slightly longer during holidays, promotions, or high-demand periods.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 6–14 business days
- United Kingdom: 5–10 business days
- Europe: 6–12 business days
- Australia & New Zealand: 7–15 business days
Delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or local postal services.
Shipping Costs
Shipping costs are calculated at checkout.
We may occasionally offer free shipping promotions on selected products or minimum order amounts.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Tracking information may take 24–72 hours to update after shipment.
Incorrect Address
Please ensure that your shipping address is correct before placing your order.
Nabookids is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Us
For any shipping-related questions, please contact us at:
Email: support@nabookids.com